UC Today stated: Web real-time communication (WebRTC) is expected to be worth $66 billion by 2027.
The way we communicate has changed and will continue to change. In September, we did a soft launch of OmniChat WhatsApp for Business, fully API-driven, no mobile number is required.
30 million people use WhatsApp in the UK, 86% daily, with a 96% open rate (email is 21%).
OmniChat WhatsApp is for Business. Pictures speak a thousand words, so please have a demo. The written word will never do it justice. The application is amazing, covering inbound routing via Bots and scripts based, with no coding required - the IVR of the voice world.
Voiceflex has combined the voice world with the online world. A call comes in, hits the queue, and the customer gets the option to continue to hold or press to be moved to WhatsApp for Business, out of hours. "Our offices are closed. Press 1 to leave a WhatsApp message," Allowing the customer to decide how they want to communicate. And not the company forcing the customer down a single path.
WhatsApp for Business is real-time; you can answer and communicate with 100 customers a day with just one member of the staff.
Book a demo; it could be the best 30-minute demo you have ever seen.