Quickly route calls to the right person. Greater team productivity. Better customer experience.
Maximise productivity by enabling staff to work from anywhere efficiently and effectively.
A self service admin portal to manage users, licenses, costs, and security through one interface.
Any device, any platform. Regardless of where a call happens - over mobile, PSTN, the internet or Microsoft Teams - the experience and features are the same. Fully engage with colleagues and customers anywhere, anytime, anyway you want. It’s your call.
One admin portal for reporting and cost control. One app for staff to collaborate and manage communication features. Reporting, cost control and transparency, plus greater security and stability for reduced risk. A DIY portal for both IT admins and end-users makes it easy.
Enhancing Communications
Interact across different communication channels from one platform. You choose, it's your call!
Stay in touch and engage with customers and colleagues quickly and simply, from anywhere and from any device.
Sophisticated features and UC functionality without hefty initial and ongoing costs. A system that grows with your business.
Add, remove, or transfer licenses when needed. Quick and simple. Plus keep track of unused licenses with automatic notifications.
Through one admin interface quickly and easily manage and configure your telephony solution and customer service environment.
Setup a PBX in hours not weeks. Admins can create, change and delete PBX services themselves, reducing the need for experts.
Full UC platform for telephony, meetings, messaging, presence, mobility and more from one single hub.
PBX functionalities and rich insights to improve customer satisfaction. Get the very most from every call, and let colleagues know when you're available.
Skill-based routing intelligently pairs the customer with the right person/dept. Automatically route customers by using data from CRM systems.
Effective communication with telephony in Microsoft Teams. Control profiles directly within Teams, access incoming call lists, recordings, look-up, and voicemails.
Voiceflex Flow integrates with multiple systems, combining the power of existing tech stack with the simplicity of a single hub. Integrated with many applications including:
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