Create expiry policies to determine the duration of call storage per customer, per SIP, or number basis.
Easily configure and record calls. Simply select which numbers and/or SIP Trunks you want to record and away you go.
Manage your customers call recording or provide direct access to set up, review, analyse, download and manage their calls.
Many businesses need to record the calls they have whether it is for compliance, security, to help improve staff training or for quality monitoring. Ensure your customers’ have an application that suits their needs.
All inbound and outbound calls are recorded, saving the expense of on-site call recording equipment. Once your lines have been added to the recording, you will be provided with portal account to access all recording and download when and if required.
Powerful Capabilities
A resilient & flexible solution for your customers needs
Easily capture, retain and retrieve call recordings for training, monitoring, compliance and archive purposes.
Simple, easy to use web-based portal for instant multiple or individual call retrieval and management.
Create expiry policies to determine the duration of call storage on a per customer, per SIP Trunk or number basis.
Cloud-based solution meaning there’s no need or cost for on-site equipment and hardware.
Set permissions policies to enable those with permitted access to retrieve recordings at any time.
Give your customers direct access to set up, review, analyse, download and manage their call recordings.
Quickly search and search voice recordings to analyse, control and monitor inbound and outbound calls for quality control or training.
Reporting tools and dashboard functionality, plus various filter options gives an accurate view of your customers’ operation.
Record calls from either on-prem or hosted telephony and opt to store call recordings on-site or in the cloud.
Call Recording with Intelligence
You are not committing to any services, just starting the process.
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